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General Frequently Asked Questions
Do I need to have my own plumber or installer?
No. As a convenience to our customers, we can arrange for a qualified plumber or installer to do the job for you.
Can I install a fireplace into my existing home?
Most of the time, yes. We're happy to help you assess your situation and determine if
the installation you're looking for is feasible. We may even have some attractive alternatives.
Do you measure for custom glass enclosures?
Of course. It's not that we don't trust your measurements, but we don't. Once you've selected your enclosure, we measure in order to ensure that the product fits right the
first time.
Click here to download our standard form for measurements
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